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Replacement or additional power supply units for all Nanoleaf Elements products. Available in 42W | Plug-In, 75W | Plug-In, and 75W | In-Wall models.
For optimal performance, do not use both 42W and 75W power supplies in the same Nanoleaf Elements system.In-Wall models connect discretely to building electrical wiring, and must be installed by a certified electrician only. Learn more atnanoleaf.me/elements.Only compatible with the Nanoleaf Elements product line.
Great
no braided/sleeved cable and now WiFi Code on the device.
Very bad experience with Nanoleaf, which is not a reliable brand anymore in my opinion.
I did not receive a product: Nanoleaf neither refunded me nor made a commercial gesture.
It is difficult to return a product. I requested the return of power supplies: I have been requested twice the reason of my return and I am still expecting a return label.
The spare parts I needed are out of stock, meaning that I had to buy two complete sets instead of reparing the old ones.
The controlers I had stopped working after 2 years.
We apologize for the inconvenience you have faced with our product. We take our customer's feedback seriously and we understand your frustration. We are continuously working to improve our customer service and product availability. We would like to offer our sincere apologies for the delay in providing you with a return label and for the inconvenience caused by the out of stock spare parts. We have escalated this case and our support team should be getting back to you about this today. We hope to rectify this situation and regain your trust in our brand. Please do not hesitate to contact us for any further assistance.
Bonjour,
Comme je l'ai déjà indiqué par mail du 19 et 27 décembre, la prise reçue ne correspond pas.
Merci de m'envoyer un bon de retour et de me renvoyer la pièce dont j'ai besoin.
Je vous joins 3 photos.
Dans l'attente de votre retour,
Bonne journée et meilleurs vœux pour cette nouvelle année,
Gaelle Kabatzki