Shipping & Orders

December Shipping Advisory

Merry Christmas, Happy Hannukah, a Kwazy Kwanzaa, Fabulous Festivus, and best wishes for anything else you might be celebrating this December! As you can imagine, the holiday season is quite a bit busier for retailers and we're no different. GLS and UPS are both trying hard to make sure parcels arrive in a timely fashion... but there are limitations to the magic they can pull off =)

If you require your order by December 24th, make sure to order before 11am (Central European Time):

  • December 15th for Portugal, Switzerland, Norway, and Overseas Territories
  • December 16th for the European Union

Holiday Returns and Exchanges

We want your gifting experience to be a great one! All orders purchased between November 21st and December 10th can be returned or exchanged up until January 10th. After December 10th, the normal 30 day return and exchange period applies once again.

Shipping Charges

The Nanoleaf Shop Europe offers free shipping to most locations in the European Union on orders over 50€. Please note that this offer excludes Bulgaria, Croatia, Estonia, Finland, Romania, and Lithuania.No discount code or coupon is necessary, simply add items to your cart and check out. Countries outside of the European Union do not qualify for this free shipping offer.

Your order can be tracked by logging in to your account or clicking the 'Track Order' link in your shipment notification email.

Please allow 5-7 business days for arrival.