FREE Shipping Over 50€. 30 Day Exchange/Return. Free Tech Support.


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Shipping & Orders


Merry Christmas, Happy Hannukah, a Kwazy Kwanzaa, Fabulous Festivus, and best wishes for anything else you might be celebrating this December! As you can imagine, the holiday season is quite a bit busier for retailers and we're no different. UPS, DHL, and GLS are all trying hard to make sure parcels arrive in a timely fashion... but there are limitations to the magic they can pull off =)

If you require your order by December 24th, make sure to order before noon (CET):

  • December 12th for orders to non-EU EEA members (CH, LI, IS, NO)
  • December 16th for orders to the rest of the European Union
  • December 17th for orders to Germany, France, and the Netherlands


We want your holiday gifting experience to be a great one! Starting November 24, 2019 the deadline for returns and exchanges is extended to January 31, 2020. The normal 30 day returns and exchange period resumes on January 1, 2020.


The Nanoleaf Shop Europe offers free shipping to most locations in the European Union on orders over 50€. Please note that this offer excludes Bulgaria, Croatia, Estonia, Finland, Romania, Cyprus, Malta, and Lithuania.No discount code or coupon is necessary, simply add items to your cart and check out. Countries outside of the European Union do not qualify for this free shipping offer.

Due to customs uncertainty surrounding Brexit, orders can no longer be shipped to the UK from the Nanoleaf Shop Europe. Please order from the Nanoleaf Shop UK for duty-free delivery (transactions processed in British Pounds and shipped from East Sussex).

Your order can be tracked by logging in to your account or clicking the 'Track Order' link in your shipment notification email.

Please allow 5-7 business days for arrival.