There are shade shown at the diffuser cover at low light intensity. Also connector inside the light for wires are not functioning properly most of the time.
N
Nina Bock (Frankfurt am Main, DE)
zunächst unvollständige Lieferung
Nach zuerst unvollständiger Lieferung Nachlieferung nach 1 Monat erhalten nach unglaublich vielen Mails auf allen Kanälen, wirklich extrem schlechter Service. Nie wieder bestellen wir direkt im Shop!
Hello there, we apologize for the initial incomplete delivery and for any inconvenience this may have caused. We understand how frustrating it can be to wait for a missing item and we sincerely apologize for the delay in the replacement. Our team is committed to providing excellent service and we will use your feedback to improve our processes. We hope that the recent delivery of the missing panel has resolved the issue for you. Please do not hesitate to contact us at support@nanoleaf.me if you require further assistance. Thank you for your understanding and we hope to have the opportunity to serve you better in the future.
