Buy Direct from Nanoleaf with these Great Benefits
Ordering from the Nanoleaf Shop
No discount code or coupon is required for free shipping, simply select the ‘Free Shipping’ option during checkout. Free shipping is sent via the standard Canada Post parcel service, and normally takes 3 - 10 business days to arrive, depending on how close the shipping address is to Toronto, Ontario. If expedited shipping methods are available for your area, these will be shown as options during checkout for an extra fee. We do not mark up shipping costs, what you see is what we pay to ship your order. Please note that our partner warehouse operates Monday through Friday, and that estimates for shipping time are business days..
An order confirmation is sent by email from support@nanoleaf.me once you submit your order, and a follow up email with the order’s tracking information is sent once the order ships. Your order can be tracked via the link in your shipping email, or by logging into your account.
Sales and Special Offers
Because we love you so much, we often run sales and promotions on the Nanoleaf Shop =) But, it's not possible to combine discounts and offers (a coupon for free shipping is considered an offer)... we have to pay for the parts and people that go into making these special products and getting them to your doorstep. Please also note that all promotional offers are while supplies last, and raincheques will not be offered. Discount codes might not be accepted during special promotions that already feature heavy discounting (like Black Friday), and the Nanoleaf Essentials series is excluded from special offers and general promotions. Sorry!
Single Use Discount Codes
Sometimes you'll get a single use discount code for a purchase on the Nanoleaf Shop, usually because you've been super nice to us =) you lucky duck! But, same deal... it's not possible to combine this code with another promotion or offer on the Nanoleaf Shop that uses a discount code.
We try our best to make this a seamless experience for you, but please be patient—it takes time for returned items to be shipped to us and inspected. It can take 14 to 21 days before a refund is issued and posts to your account.
You can learn more about our returns policy and warranty.