Matter GU10 Smart Bulb (12 Pack) - Nanoleaf Shop Europe

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Matter GU10 Smart Bulb (12 Pack)

Customer Reviews

Based on 10 reviews
0%
(0)
10%
(1)
0%
(0)
20%
(2)
70%
(7)
S
S.K. (Hanover, DE)
Top👍

Nach einer etwas verzögerter Lieferung, war dann alles ganz einfach. Die Installation war ein Kinderspiel und es funktioniert alles sehr gut!

H
Hans Kamp (Amsterdam, NL)
Connection issues.

So far I am afraid this has been a waste of money. The light bulbs do most of the time not react to commands from either Apple Home or the Nanoleaf app. There are 7 lamps that will spontaneously factory reset themselves within 1 to 2 days of re-configuring. Until this spontaneous reset they would have worked as is to be expected. Tried all the solutions on the internet and Nanoleaf web pages, however no improvements.

Hi there, thank you for leaving a review about the Matter GU10 Smart Bulb (12 Pack). We apologize for any connection issues you have been experiencing. Please know that our team is always available to assist you with troubleshooting and finding solutions. We understand your frustration and we would be happy to help resolve any issues you are having. Please reach out to our customer support team for further assistance at support@nanoleaf.me. Thank you for your patience and for choosing our product.

Ε
ΕΥΑΓΓΕΛΟΣ ΓΕΡΓΑΤΣΟΥΛΗΣ (Athens, GR)
Nanoleaf gu10

Unfortunately the experience was not what I expected. Previous E27 bulb (non matter) worked flawlessly. The gu10 matter series is just a nightmare both in homekit and alexa. Everything is connected correctly but they are very laggy and slow on their response (when they even work). I hope a firmware update could fix the problems

P
P. (Netphen, DE)
Worst Smart Lights

The work just sometimes. Some of them even less. I updated and tried again and again. I got a 50% chance that they work. I see why they are cheaper then Hue and got what I paid for. Absolutely no recommendation.

Thank you for taking the time to share your feedback with us. We apologize for any difficulties you have experienced with our Matter GU10 Smart Bulbs. Our team is constantly working to improve the reliability of our products and we would like to personally assist you with any issues you may be having. Please reach out to us at support@nanoleaf.me so we can work towards finding a solution for you.

M
Marco Romano (Zurich, CH)

The service was really bad

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